Pure Hydration and pH UNDER
Cosan/USA will repair or replace to the original user or consumer, parts or components found to be defective in manufacturing or workmanship.
All components excluding filters…….1 yrs.
WARRANTIES NOT APPLICABLE: To defects or malfunctions resulting from failure to properly install, operate or maintain the unit in accordance with printed instructions; to failures resulting from shipment or handling, abuse, accident, negligence, freezing, fire or heat, direct exposure to weather or sunlight, water temperatures and pressures exceeding specifications, flooding or other acts of God not considered normal operating condition; to normal maintenance services and the parts used in connection with such service; to units which are not installed in accordance with applicable local codes, ordinances and good trade practices; if the unit is moved from its original installation location; or if unit is used for purposes other than for what it was designed and manufactured.
LIABILITY: Cosan/USA IN NO EVENT will be responsible or liable for the cost of field labor or other charges incurred by any customer in removing and/or re-affixing any Cosan/USA product, parts, or components thereof, or be liable for any injury, loss, or damage, direct or indirect, special, or consequential, arising out of the use of, misuse, or the inability to use such product. Before use, the customer shall determine the suitability of the product for his/her intended purposes and shall assume all risk and liability in connection therewith.
RETURNS: A RETURN AUTHORIZATION NUMBER (RAN #) is required on ALL RETURNS. Contact Cosan/USA (888) 845-2648 to obtain this number. The RAN # MUST be clearly written on the outside of the package. Address shipments to the Cosan/USA Return Department 1230 N. US Hwy. 1, Suite #20, Ormond Beach, FL 32174, freight prepaid. All returns should be accompanied with a written description of mode or reason of failure.
The customer must order Cosan/USA replacement parts if required as a standard purchase until the defective part is received and evaluated by the factory. Cosan/USA will inspect, test and determine the cause of the defective component or parts. Cosan/USA at its sole discretion will make repairs to or replace components. Cosan/USA will determine the extent of the warranty coverage and the proper warranty credit to be applied. The return freight will be credited to the customer for warranty repairs or replacements.
1230 N. US Hwy. 1, Suite 20, Ormond Beach, Florida 32174