PURE HYDRATION and pH UNDER RETURN POLICY
This return policy only covers Pure Hydration and pH UNDER units purchased from CosanUSA.net and Amazon.com being presented for return with original sales receipt.
We are confident in our Pure Hydration and pH UNDER water ionizer, and we proudly offer:
- A 30-day money back guarantee from date of delivery on NEW, unopened units where Cosan/USA® will return to the purchaser 100% of the purchase price less the actual cost for the original shipping and handling for unopened units in like new condition.
- A 30-day money back guarantee from date of delivery on USED units where Cosan/USA® will return to the purchaser 100% of the purchase price less $125 for the filter pack and less the actual cost for original shipping and handling. Remove all filter cartridges from units that have been used before returning for refund.
Cosan/USA® does not accept returns after 30-days from the date of delivery at which time all sales become final. Purchaser is responsible for return shipping and handling charges.
DIRECTIONS FOR UTILIZING OUR RETURN POLICY
Purchaser must contact Cosan/USA® Customer Service and provide proof of purchase within the product 30-day return time period. For all Pure Hydration purchase returns within 30-days from date of delivery, Cosan/USA® will provide a Return Authorization Number (RAN) to be included with the unit being returned.
Mail Products To:
1230 N. US Hwy. 1, Ste. 20
Ormond Beach, Florida 32174