COSAN/USA PURE HYDRATION RETURN POLICY
This return policy does not cover Pure Hydration units purchased from on-line eCommerce stores other than CosanUSA.net. Purchaser must retain the original sales receipt and have purchased the unit from CosanUSA.net.
We are confident in our Pure Hydration water ionizer and we proudly offer:
- A 15-Day money back guarantee from date of delivery regardless of use where we will return to the purchaser 100% of the purchase price less the actual cost for original shipping and handling.
- A 15-30 day money back guarantee from date of delivery on NEW units where Cosan/USA® will return to the purchaser 100% of the purchase price less the actual cost for the original shipping and handling for unopened units in like new condition.
- A 15-30 day money back guarantee from date of delivery on USED units where Cosan/USA® will return to the purchaser 100% of the purchase price less the actual cost for original shipping and handling, and less the actual cost of $125 for the on-board filter pack which is non-reusable.
Cosan/USA® does not accept returns after 30-days from date of delivery at which time all sales become final. Purchaser is responsible for return shipping and handling charges. Please DO NOT return used filters with any Pure Hydration unit being returned.
DIRECTIONS FOR UTILIZING OUR RETURN POLICY
Purchaser must contact Cosan/USA® Customer Service and provide proof of purchase within the product 30-day return time period. For all Pure Hydration purchase returns within 30-days from date of delivery, Cosan/USA® will provide a Return Authorization Number (RAN) to be included with the unit being returned.
Mail Products To:
1230 N. US Hwy. 1, Ste. 20
Ormond Beach, Florida 32174